15 November 2004 by Richard Chirgwin

But Macquarie Telco’s Big News is in Services

Last Thursday (November 11) Macquarie Corporate Telecommunications unveiled a new identity – as Macquarie Telecom – and also lifted the lid on plans for a new range of services based on its own access network.

Faced with every telco’s problem – how to protect margin in a world where access to the customer is governed by Telstra’s access network – MT is to start creating services based on an Ethernet access network.

MT’s CEO David Tudehope said the company has spent 12 months planning its own metropolitan access network.

In corporate services, he said, “The critical success factor is the quality of the network”, and by creating an access network, “We create a real opportunity for business and corporate clients.”

The MT access network will embrace all of its existing offerings, but where possible, the access network will embrace a planned fibre rollout to customer premises. This, according to (title) Glen Noble, will depend on the economics.

Those economics, however, are helped by MT’s existing customer base. Noble told CommsWorld that instead of having to build a network and then recruit customers, MT can migrate an existing customer base to the access network. All-MT network rollout will chiefly focus on fibre loops in CBD areas, Noble said.

An Ethernet-based fibre rollout means MT will be able to support converged customer connections, with voice, data and video on a single QoS-enabled high speed customer tail. Noble also said the company will consider expanding the definition of “on-network” traffic; for example, allowing corporates using the MT access network for VoIP traffic to make on-network calls between each other.